When you submit any non-PDF file to be printed, it is important to include all the fonts, images and graphics used in the document.

WHY?

Fonts and the images may show up when you open your document on your computer but that doesn't mean they will display the same way on our computers or display at all.

Many versions of the same fonts exist and they may display slightly different on your computer vs. the next person's computer causing text lines to wrap differently or the size to change.

In order to print your document, our technology needs to be able to reference the actual image file and not just the onscreen preview that is generated when you place a graphic in a design program.

If you are using Adobe InDesign you can use the Package function to collect all the images, fonts and the native design file.

How to Package:

Go to File > Package
Click Continue
Check the following boxes:
Copy Fonts
Copy Linked Graphics
Update Graphics Links in Package
Select a place to save the folder that will be created
Zip the folder and upload it to our FTP site

You can manually collect fonts by locating them on your computer's hard drive. Locations may vary by computer, but in general the following will apply.

PC
Go to My Computer and open the C:/ drive folder. Browse through the Windows folder to find the Fonts folder. Locate the font you need and COPY it to your project folder, a cd or attach it to an email. Be careful not to permanently move the font out of this folder.

MAC
Open the Systems folder on your hard drive. Inside that folder, locate the Fonts folder. Locate the font you need and COPY it to your project folder, a cd or attach it to an email. Be careful not to permanently move the font out of this folder.

Gather all the images that are linked/used in your design. The more organized your images are the easier it is to make changes when necessary.